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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vegito

May 8, 2026

5  out of  5
rating by Vegito
"I want to thank Yeyo Higa for the excellent service he provided. He helped me with my car insurance quote and policy, and was very kind, professional, and efficient throughout the whole process. Once again I’m grateful for his support through out the year"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Irving to know that you had such a wonderful experience with us here on State Farm Agent Sandi Brown’s Team."
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Sudin Shakya

April 29, 2026

1  out of  5
rating by Sudin Shakya
"I had the pleasure of working with Patrick on my auto insurance quote, he helped me get a better rate than the one I was currently sitting at. Would work with him again 100%. Edit 2026: The front desk agent who picked up my call Lucinda's tone was unnecessarily rude. This is not the level of service I expected, and it definitely impacted my experience."
We responded:
"Sudin thank you so much for choosing us to help you with your insurance. I am so happy to have Yeyo on my team, at Sandi Brown State Farm Insurance Agency. We always strive to exceed our customers expectations. #DownTownSandiBrown "
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Celia De Alva

April 29, 2026

4  out of  5
rating by Celia De Alva
"We were looking for a auto insurance, was help by Yeyo and we are very pleased with his knowledge, professionalism and kindness he answered every question and was able to help us out, I really recommend anyone to give him a call."
We responded:
"Celia, thanks for this review. Here on State Farm Agent Sandi Brown’s Team in Irving, we truly value all opinions. "
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Julian Gonzales

April 27, 2026

5  out of  5
rating by Julian Gonzales
"I had a great experience working with (Yeti Higa) at State Farm. He was extremely knowledgeable and helpful throughout the entire process, making everything easy to understand. He took the time to answer all my questions and made sure I felt confident in my decisions. Yeti was also very respectful and professional, and he created a comfortable, welcoming environment that made me feel right at home. I highly recommend reaching out to him if you’re looking for excellent service and someone who truly cares about helping you."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Sandi Brown’s Team. "
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Mica Gonzalez

April 27, 2026

5  out of  5
rating by Mica Gonzalez
"I have done business with this company for many years and they have never disappointed me! If you are questioning joining, here’s your sign! ✨"
We responded:
"Thanks so much for the fantastic rating, Mica! We are so glad you had a positive experience with us here on State Farm Agent Sandi Brown’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Tiz Min

April 24, 2026

5  out of  5
rating by Tiz Min
"Patrick did an awesome job in helping me get the right coverage that I needed for my Auto and renters insurance"
We responded:
"Tiz, thank you for your wonderful review of State Farm Agent Sandi Brown’s Team!"
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Daisy Benitez

April 24, 2026

5  out of  5
rating by Daisy Benitez
"Patrick Rafeedie provided excellent service I was able to get homeowner / auto insurance at a better rate,"
We responded:
"Daisy thank you for choosing Sandi Brown State Farm Insurance for your insurance needs! We always strive to provide excellent customer service and appreciate you. #DownTownSandiBrown #Insurance #Irving #DFW #Texas #excellentcustomerservice #autoinsurance #homeownerinsurance"
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Veysel Akyol

April 23, 2026

5  out of  5
rating by Veysel Akyol
"Hi, this is Gerson Reyes, your friendly neighborhood insurance agent… yes, the one who actually answers the phone. 😄 If you’re calling because you love paying insurance, wow… we should talk immediately — I might be able to lower that enthusiasm and your bill. If you’re shopping for a better rate, smarter coverage, or just someone who explains things without sounding like a robot from 1998, you’re in the right place. I help protect what matters most — your car, your home, your business… and occasionally your sanity when dealing with insurance paperwork. Leave me a message with your name and number, and I’ll call you back faster than your premium seems to go up. Talk soon — and remember, being uninsured is like driving without brakes… exciting, but a terrible idea.” 🚗💥"
We responded:
"Thank you so much for the 5-stars, Veysel! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Tibo Abbe

April 23, 2026

5  out of  5
rating by Tibo Abbe
"Excellent service that truly went above and beyond. Thank you, Gerson!"
We responded:
"Wow, thank you for the 5-star review, Tibo! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Adilene

April 18, 2026

5  out of  5
rating by Adilene
"Gerson assisted us with getting a quote for our vehicle. He was patient with us and got us all information asked for. He was really professional and nice to us. Great customer service!"
We responded:
"Thank you for the 5-star review, Adilene! Here on State Farm Agent Sandi Brown’s Team, we are proud to serve our community and appreciate your recognition. "
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Daniel Chavez

April 17, 2026

5  out of  5
rating by Daniel Chavez
"Great service! Staff is super helpful, knowledgeable and friendly. Highly recommended."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Sandi Brown’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Shana-Lee Scott

April 17, 2026

5  out of  5
rating by Shana-Lee Scott
"Patrick was very helpful on answering my questions on insurance. He is very courteous."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Sandi Brown’s Team. "
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Roberta Stevenson

April 14, 2026

5  out of  5
rating by Roberta Stevenson
"Great service"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Andrea Garanzuay

April 13, 2026

5  out of  5
rating by Andrea Garanzuay
"I highly recommend Yeyo Higa. He always takes the time to explain my car insurance coverage in detail so I actually understand what I’m paying for. What I appreciate the most is that he really educates you about how insurance works, the different coverages, and why they matter. He doesn’t just try to sell a policy, he genuinely wants you to understand and be properly protected. He also offers great life insurance options at very affordable prices. It’s rare to find an agent who is this honest, patient, and knowledgeable. Thank you for the excellent service Yeyo 🙂🙂"
We responded:
"Thank you so much for the 5-stars, Andrea! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sandi Brown’s Team anytime."
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Mary Brooks

April 6, 2026

5  out of  5
rating by Mary Brooks
"I have been with State Farm for home insurance for decades. While, they are a little pricey, their coverage is complete. I worked with Angie today to have a Property Manager added to the account. Angie could not have been more easier to work with and had excellent follow through, calling me back, and able and eagerly willing to help."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Sandi Brown’s Team. "
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Frank Kelley

April 6, 2026

5  out of  5
rating by Frank Kelley
"Very professional and quick and responsive"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Kimberly

April 6, 2026

5  out of  5
rating by Kimberly
"I spoke with Jason this AM. My house ins.was late. He was very helpful with my problem and went beyond what I expected! I've been with this brach for a very long time, where I find them all to be helpful and understanding when I call them. They listen and always put a foot forward to help out! Thank you"
We responded:
"Wow, thank you for the 5-star review, Kimberly! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Aveis Shaikh

April 1, 2026

5  out of  5
rating by Aveis Shaikh
"Gerson took care of me"
We responded:
"Thank you so much for the 5-stars, Aveis! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sandi Brown’s Team anytime."
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guillermina ibanez

April 1, 2026

5  out of  5
rating by guillermina ibanez
"excelente servicio excelente persona Yeyo"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sandi Brown’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Irving ."
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Juana Gallegos

April 1, 2026

5  out of  5
rating by Juana Gallegos
"Gracias por su buen servicio Yeyo . Great service!!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Sandi Brown’s Team! We deeply appreciate your kind words here in Irving . "
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Eyual Leul

March 26, 2026

5  out of  5
rating by Eyual Leul
"Gerson Reyes provided excellent service,I recommend him!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Sandi Brown’s Team. "
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assefa Kutule

March 24, 2026

5  out of  5
rating by assefa Kutule
"Gerson took good care of me"
We responded:
"Thank you so much for the 5-stars, assefa! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sandi Brown’s Team anytime."
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Terrill Attan

March 20, 2026

5  out of  5
rating by Terrill Attan
"I worked with Yeyo Higa and was extremely pleased with his knowledge and patience in helping resolve an issue I was having. He’s a genuinely nice guy and a great person to help with your needs."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Rufina Garcia

March 20, 2026

5  out of  5
rating by Rufina Garcia
"Had an absolutely wonderful experience with Yayo. He was very informative, and had lots of patience with all the questions I had. Left feeling super informed!"
We responded:
"Wow, thank you for the 5-star review, Rufina! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Abe Garcia

Abe Garcia

March 18, 2026

5  out of  5
rating by Abe Garcia
"Yeyo was great help very professional and helped out a lot. Thank you."
We responded:
"Thanks so much for the amazing review, Abe! We really appreciate your support here in Irving . If you ever have any questions or need insurance assistance in the future, we are just a message away!"